Shipment Policy

Effective Date: January 17, 2025

Introduction

At Opalspheree, we understand the importance of timely and reliable delivery. This Shipment Policy outlines our shipping procedures, including order processing times, shipping methods, costs, and other essential information to ensure your shopping experience is smooth and hassle-free.

Order Processing

Once your order is placed, it will be processed within 1-3 business days (Monday through Friday, excluding holidays). We will notify you by email when your order has been shipped, including tracking information so you can monitor its progress.

Shipping Methods and Costs

We offer various shipping methods to suit your needs:

  • Standard Shipping (Domestic): Estimated delivery time is 5-7 business days. Shipping is free on all domestic orders over $50. A flat fee may apply to orders below $50.
  • Expedited Shipping (Domestic): Estimated delivery time is 2-3 business days. The cost is calculated based on the weight of the order and the shipping destination.
  • International Shipping: We also offer international shipping to select countries. Delivery times and shipping costs vary depending on the destination.

Shipping Restrictions

Please note that shipping to certain locations may be subject to additional fees or restrictions. We will notify you if your order cannot be shipped to your desired address.

Delivery Issues

If your package is delayed, damaged, or lost during transit, please contact us immediately at contact@opalspheree.com or call (716) 832-1428. We will assist you in tracking your order and resolving any issues.

Customs and Duties

For international orders, customs duties and taxes may apply, depending on your country’s regulations. These fees are the responsibility of the customer and will not be covered by Opalspheree.

Contact Information

For any questions regarding shipping or delivery, please reach out to us: