Privacy Policy

Effective Date: January 17, 2025

Introduction

At Opalspheree, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or engage with our services. By using our website or services, you agree to the practices described in this policy. We are committed to safeguarding your privacy and ensuring a safe online experience.

Information We Collect

We collect various types of information to provide you with a smooth, personalized experience when using our website. This includes:

  • Personal Information: When you make a purchase, subscribe to our newsletter, or fill out a contact form, we collect personal details such as your name, email address, phone number, shipping address, and payment information.
  • Non-Personal Information: We collect data that helps us improve our website and services. This may include your IP address, browser type, device information, and activity on our site (such as pages visited, links clicked, etc.).
  • Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files that store preferences, login details, and tracking information. You can manage or disable cookies in your browser settings, although this may affect the functionality of some features on our website.

How We Use Your Information

We use the information we collect to:

  1. Process and Fulfill Orders: Your personal and payment information allows us to complete your transactions and deliver your purchases promptly.
  2. Improve Our Website: Non-personal data helps us understand how users interact with our site so that we can improve its functionality and user experience.
  3. Send Promotional Communications: With your consent, we may send you promotional emails, special offers, and updates about new products or services. You can opt-out of receiving these emails at any time.
  4. Provide Customer Support: We use your contact information to respond to inquiries, resolve issues, and provide assistance related to your orders or account.

How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. This includes using secure socket layer (SSL) encryption technology for online transactions and other industry-standard security measures. However, please be aware that no data transmission over the internet is entirely secure, and while we strive to protect your information, we cannot guarantee complete security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors, shipping companies, or marketing platforms. These third parties are obligated to use your information only for the purposes of providing their services to us and are not allowed to use your data for any other reason.

We may also disclose your information if required by law, such as in response to a subpoena or legal request, or to protect the rights, property, or safety of Opalspheree, our customers, or others.

Third-Party Links

Our website may contain links to third-party sites. These sites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review their privacy policies before submitting any personal information.

Your Rights

You have the right to:

  1. Access your personal information: You can request a copy of the personal data we hold about you by contacting us.
  2. Correct inaccuracies: If any of the information we hold about you is inaccurate or incomplete, you can request corrections.
  3. Delete your data: You may request the deletion of your personal information, subject to certain legal obligations we may have to retain it.
  4. Opt-out of marketing communications: You can unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link in the email.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: